No, it's not mandatory. You have the option to proceed as a guest. However, we recommend creating an account to avail of special offers during promotional events.
You were asked to set a password for your account when you first registered to shop on our website. If you have forgotten your password, follow these steps:
Click on the login link at the top of the page.
Click forgot my password
Enter the email address you signed up with, and you will be emailed instructions on how to reset your password.
Changing the address can be achieved through the account: Your Account > Address Book > Edit billing or shipping address.
Your address book holds the addresses that you have registered with us for shipment.
Of course you can add or delete a new address in that interface. Upon completion of the form, click the save button. This new address will be stored securely on our website for you to use during checkout.
Not all parts are available online. We are adding new lines all the time, so please check back regularly. In the meantime, please use the live chat feature or send the inquiry here.
If you cannot find the part you are looking for, please use the live chat feature or send the inquiry here, our technician will help you to find the product you are searching for.
Every part on the device has a unique part number. This number is used to manage parts throughout the equipment manufacturing process in the factory. It also helps end users find the right product when replacement parts are needed. Equipment usually comes with a parts book when you buy it, or many parts have numbers printed, stamped, or machined on them as labels or nameplates. By searching for the part number on the website, you can quickly find the right replacement part.
We ship from USA (Texas, Kentucky, and California), Germany, Hongkong China, Cananda and China Mainland to worldwide. Different product in different warehouse. We will select the appropriate shipping warehouse based on the buyer's shipping address.
Our shipping charges are based on product weight and shipping address. We provide an accurate cost for shipping through product page,you can choose your country as the shipping country,shipping costs will be displayed on the product interface.
Once your order has been shipped, FridayParts will send you atracking confirmation including the tracking number and carrier. You can then track the package on the carrier's website. Alternatively, you can use the 'Track Order' tool click here located at the top right corner of our webpage, or reach out to our customer service team for assistance.
Our delivery times are determined by the product and the shipping address provided. We provide accurate handling and delivery estimates on the product page.
For the order package tracking, you can use the 'Track Order' tool click here located at the top right corner of our webpage, or reach out to our customer service team for assistance.
Online purchases can be paid for using a credit / debit card, PayPal or bank transfer. If you encounter any payment issues, feel free to contact us. We can also provide PayPal / Stripe payment links upon requested.
All new aftermarket parts come with a 1-Year warranty. Quality is the first thing we consider. This needs to be dealt with by our After-sales specialist. For more information and guidance please click here to contact our support team.
If you have not received an order confirmation email since placing an order with us, please check your junk folder in your email account. You may wish to add sales@fridayparts.com to your safe senders list. If you require further assistance with the status of your order,please contact with us click here.
Please check the relevant order using the order number from your confirmation email. And contact with our sales click here to submit the issue, we will update the instruction to you within 12 hours. For more information on Shipping and Returns please click here.
Yes, please go to 'Your Account' > 'Your Orders' > 'View Invoice'. This is where all your previous orders are, enabling you to review your former orders and retrieve past invoices. Or contact with sales here.
Your online purchase is secure, as our shop site is under SSL(Secure Sockets Layer): An SSL is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remains private and integral.
