We ship from USA (Texas, Kentucky, and California), Germany, Hongkong China, Cananda and China Mainland to worldwide. Different product in different warehouse. We will select the appropriate shipping warehouse based on the buyer's shipping address.
Do you offer over night service / next day service?
No, our delivery time 2-7 days, for details you can contact us by online chat or
click here
What delivery methods do you offer?
Shipping is handled via FedEx/DHL/USPS/UPS.
How do I track my order?
Once your order has been shipped, FridayParts will send you atracking confirmation including the tracking number and carrier. You can then track the package on the carrier's website. Alternatively, you can use the 'Track Order' tool located at the top right corner of our webpage, or reach out to our customer service team for assistance.
When will I receive my order?
Our delivery times are determined by the product and the shipping address provided. We provide accurate handling and delivery estimates on the product page.
For the order package tracking, you can enter your order number on this page and submit a query. Alternatively, you can contact our customer service team for assistance.
Are product prices inclusive of sales taxes or import taxes?
Product prices already include sales taxes, so customers do not need to pay any additional sales taxes.
The import duties are not included in the listed prices or shipping costs, and buyers are responsible for covering these charges.
I haven't received an order confirmation yet, why?
If you have not received an order confirmation email after placing an order, please check your spam folder. To ensure future emails reach you, add
sales@fridayparts.com
to your safe senders list. For further assistance regarding your order status, you can enter your order number on this page and submit an inquiry, or contact our customer service team for help.
I no longer need the part.
If your order hasn't shipped yet, feel free to contact us for a cancellation. If it's already been shipped, please return it upon arrival.
My order/part did not arrive.
If your order has not arrived in a reasonable time, please contact with customer services
click here
.
Can I retrieve an invoice from a previous order?
Yes, please go to 'Your Account' > 'Your Orders' > 'View Invoice'. This is where all your previous orders are, enabling you to review your former orders and retrieve past invoices. Or contact with sales
here
.